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The Operating Review › Industries › Public sector › Proposal

Proposal — Public sector

Statutory duty, and the cost of discharging it.

This is what we would actually do, in what order, and what it costs. No discovery call is required to see the number.

What we would go looking for

These are patterns that recur in the public sector, written as things to look for. They are not findings from a named engagement.

  1. Unit cost of a service varying substantially between neighboring areas with similar demand, unexamined because the comparison is nobody's job.
  2. Fees and charges set historically and never uprated to cost recovery, subsidizing users at the expense of the general fund.
  3. Direct awards and off-framework procurement accumulating without aggregate visibility.
  4. Property portfolio holding cost carried by services that do not see it and cannot act on it.
  5. Demand management effort concentrated at the point of crisis rather than upstream, where it is cheaper.

The sequence

Five weeks for one operating unit. More units run in parallel rather than in series, so a group does not take five times as long.

What each week actually involves, what arrives at the end of it, and how we behave while we are in there — written down once rather than repeated on every sector's proposal.

What we need from you

2 core requests written for the public sector, inside the full intake. Anything you do not have can be skipped with a reason — skipping narrows what the review can conclude, and we tell you where before the work starts rather than after.

If any of this is already happening

The review is always worth doing and rarely urgent. It becomes urgent when something else is happening — and if one of these is, the sequence above compresses to fit it.

Who needs to be in the room

What it costs

Priced by operating unit — an entity, a location, or a business the accounts are kept separately for. The second unit costs less than the first because by then the intake is built, the chart of accounts is understood and the patterns are known.

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