Most buyers here are hospital systems, health networks and universities, and a purchase order is how they buy. That is the primary route below. Card and ACH are offered for commercial buyers who prefer them.
Nothing on this page is a contract. An order is an offer to purchase, and becomes binding only when we issue written acceptance naming the scope, the fee and the start date — so a purchase order raised against a superseded quotation cannot bind either side to figures that no longer apply.
A full review of one business unit is a large first commitment to make from a web page. The diagnostic exists so you do not have to. It is a short, bounded look across finance, IT, contracts and delivery that establishes where the loss is actually concentrated — and whether a full review is worth commissioning at all. If it is not, we say so, and that is the end of it.
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Prices exclude any applicable sales or use tax. Paying in full in advance earns 10% and reserves the dates on receipt of funds; the discount does not apply to deposits or to invoiced balances. Multi-site and multi-entity coverage, and implementation support after a review, are scoped and quoted per engagement because the number of units and systems drives everything.
Raise a PO against the engagement; we invoice against it on net 30 terms. This is what institutional procurement is set up for, and the only route that works when the figure is above a cardholder limit.
No PO in your process? Ask for an invoice and settle it by ACH or bank transfer on the same net 30 terms.
Pay in full up front, take 10% off, and the dates are held on receipt of funds. Card or ACH.
Pay a deposit to book the engagement; the balance is invoiced on delivery.
Attach the PO if it has already been raised. If your procurement office needs a quotation, a W-9, a certificate of insurance or supplier registration before one can be raised, say so below and those come back the same working day.
For commercial buyers who would rather not raise a PO. Card or ACH, handled by Stripe — card details never touch this site. Paying in full applies the 10% discount automatically. Engagements quoted per engagement are not payable here; use the purchase order form above or ask for a quotation.
That is settled in the written quotation for the review rather than assumed here, so ask for it in writing before you commission one. What is fixed is the sequence: the diagnostic is priced and delivered on its own, the report is yours whatever it concludes, and a full review is discussed only afterwards.
Yes. Use the purchase order form above and leave the PO number blank — it doubles as an invoice request. Payment is then by ACH or bank transfer on the same net 30 terms.
Tick the supplier-documents box on the form. A quotation, W-9, certificate of insurance and completed registration forms come back the same working day, so the PO can be raised against real paperwork rather than a web page.
Yes, and it is the norm here rather than the exception. Attach it with the order and it is signed before any material is exchanged. Where an engagement touches protected health information, controlled-access research data or CUI, the handling obligations are agreed in writing before work begins rather than assumed.
No. Fieldwork is scheduled around operations and staff keep working; that constraint is part of the method, not a courtesy. If access to a system can only be granted in a way that disrupts a live queue, we work from extracts instead.
Work beyond the accepted scope is quoted and accepted separately before it begins. Neither of us should be absorbing it silently.
More than 14 days' notice, once, at no charge, subject to availability. Cancellation charges are set out in the ordering terms and reflect reserved time that cannot be resold at short notice.
No. No vendor commissions, no referral fees, and nothing is resold that we are paid to place. The client is the only party paying us, which is the whole reason a finding can be trusted. The terms of engagement state this in full.