Short pieces on operating performance — where value leaks, what it costs to leave it there, and what the fix is worth. Written from engagements, not from theory.
Sampling is how most reviews are scoped, and it is why most reviews find the same three things. The expensive findings are not rare enough to be missed by chance — they are in the departments nobody sampled.
These notes come out of engagements, and each one has an engagement behind it. The method they describe — full coverage of the operating system rather than a sample of one department — is what The Operating Review buys for a single business unit.
If you are weighing whether any of this applies to your operation, the operating diagnostic is the short, bounded way to find out before committing to a full review. Both can be raised on a purchase order from the ordering page.